Shipping Policy

Shipping Area

We currently ship orders to customers within Canada only.

Order Processing

Orders are typically processed within an estimated 2 to 5 business days. Processing times may vary depending on product availability and supplier requirements.

Estimated Delivery Time

Delivery times vary depending on the destination, supplier location, and shipping method. Estimated delivery times generally range from 14 to 21 days from the date of shipment.

Delivery times are estimates only and are not guaranteed.

Tracking Information

When available, tracking information will be sent by email once the order has been shipped. Tracking availability and update frequency may vary by carrier.

Shipping Costs

We offer free standard shipping on all orders delivered within Canada, unless otherwise stated at checkout.

Customs, Duties & Taxes

Orders are shipped from our international suppliers. Most orders with a value under CAD $150 are delivered without customs duties or taxes. Orders exceeding CAD $150, or shipped via postal service, may be subject to customs duties, taxes (such as GST/HST), or brokerage fees upon import into Canada.

Any such charges are the responsibility of the recipient and are not included in the price shown at checkout. We are unable to predict whether additional charges will apply, as they are determined by the Canada Border Services Agency and your local carrier.

If your order is held at customs, please contact the carrier or the Canada Border Services Agency for more information.

Shipping Delays

While we make reasonable efforts to deliver orders within the estimated timeframes, delays may occur due to factors beyond our control, such as carrier delays, customs processing, weather conditions, or other logistical issues.

If your order experiences a significant delay, please contact us via our contact page so we can assist you.